Privacy Policy – Texas Diabetes & Endocrinology, PA Notice of Privacy Practices

Your Information.
Your Rights.
Our Responsibilities. 

This notice describes how medical information about you may be used and disclosed and how you can get access to this  information. Please review it carefully. 

Your Rights 

When it comes to your health information, you have certain rights. This section explains your rights and some of our  responsibilities to help you. 

Get an electronic or paper copy of your medical record 

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we  have about you. Ask us how to do this.  
  • We will provide a copy or a summary of your health information, usually within 15 days of your request. We may  charge a reasonable, cost-based fee. 

Ask us to correct your medical record 

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to  do this. 
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days. 

Request confidential communications 

  • You can ask us to contact you in a specific way (for example, home, office, or cell phone) or to send mail to a  different address.  
  • We will say “yes” to all reasonable requests. 

Ask us to limit what we use or share 

  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are  not required to agree to your request, and we may say “no,” for example, if it could affect your care. If we agree  to your request, we may still share this information in the event that you need emergency treatment. 
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for  the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to  share that information. 

Get a list of those with whom we’ve shared information 

  • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date  you ask, who we shared it with, and why. 
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and  certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will  charge a reasonable, cost-based fee if you ask for another one within 12 months.

Texas Diabetes & Endocrinology, PA Notice of Privacy Practices 

Get a copy of this privacy notice 

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We  will provide you with a paper copy promptly. 

Choose someone to act for you 

  • If someone has authority to act as your personal representative, such as if someone has your medical power of  attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your  health information. 
  • We will make sure the person has this authority and can act for you before we take any action. 

File a complaint if you feel your rights are violated 

• You can complain if you feel we have violated your rights by contacting us using the information on the last page  of this notice. 

• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending  a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting  https://www.hhs.gov/hipaa/filing-a-complaint/index.html. 

• We will not retaliate against you for filing a complaint. 

Your Choices 

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how  we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow  your instructions. 

In these cases, you have both the right and choice to tell us to: 

  • Share information with your family, close friends, or others involved in your care or payment for your care
  • Share information in a disaster relief situation 

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your  information if we believe it is in your best interest. We may also share your information when needed to lessen a serious  and imminent threat to health or safety. 

In these cases we never share your information unless you give us written permission: 

  • Marketing purposes 
  • Sale of your information 
  • Most sharing of psychotherapy notes 

In the case of fundraising: 

  • We may contact you for fundraising efforts, but you can tell us not to contact you again. 

If we have your substance use disorder patient records, subject to 42 CFR part 2, we will give you clear and obvious notice  in advance and a choice about whether to receive fundraising communications that use your Part 2 information.

Effective: 02/16/2026 

Texas Diabetes & Endocrinology, PA Notice of Privacy Practices 

Our Uses and Disclosures 

How do we typically use or share your health information? 

We typically use or share your health information in the following ways. 

Treat you 

We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for diabetes asks another doctor about your overall health condition. 

Run our organization 

We can use and share your health information to run our practice, improve your care, and contact you when  necessary. 

Example: We use health information about you to manage your treatment and services. We may contact you by phone  or text message to remind you about your appointment. 

Bill for your services 

We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services

How else can we use or share your health information? 

We are allowed or required to share your information in other ways – usually in ways that contribute to the public  good, such as public health and research. We have to meet many conditions in the law before we can share your  information for these purposes. 

In all cases, including those listed below, if we have substance use disorder patient records about you, subject to 42  CFR part 2, we cannot use or share information in those records in civil, criminal, administrative, or legislative  investigations or proceedings against you without (1) your consent or (2) a court order and a subpoena. 

Help with public health and safety issues 

We can share health information about you for certain situations such as: 

  • Preventing disease 
  • Helping with product recalls 
  • Reporting adverse reactions to medications 
  • Reporting suspected abuse, neglect, or domestic violence 
  • Preventing or reducing a serious threat to anyone’s health or safety

Texas Diabetes & Endocrinology, PA Notice of Privacy Practices 

Do research 

We can use or share your information for health research. 

Comply with the law 

We will share information about you if state or federal laws require it, including with the Department of Health and  Human Services if it wants to see that we’re complying with federal privacy law. 

Respond to organ and tissue donation requests 

We can share health information about you with organ procurement organizations. 

Work with a medical examiner or funeral director 

We can share health information with a coroner, medical examiner, or funeral director when an individual dies. Address workers’ compensation, law enforcement, and other government requests 

We can use or share health information about you: 

We can use or share health information about you: 

  • For workers’ compensation claims 
  • For law enforcement purposes or with a law enforcement official 
  • With health oversight agencies for activities authorized by law 
  • For special government functions such as military, national security, and presidential protective services 

Respond to lawsuits and legal actions 

  • We can share health information about you in response to a court or administrative order, or in response to a  subpoena.
  • We can share health information about you in response to a court or administrative order, or in response to a  subpoena. 

Our Responsibilities 

  • We are required by law to maintain the privacy and security of your protected health information. • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your  information. 
  • We must follow the duties and privacy practices described in this notice and give you a copy of it. • We will not use or share your information other than as described in this notice unless you tell us we can in writing.  If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. 

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

Changes to the Terms of this Notice 

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice  will be available upon request, in our office, and on our website.

Effective: 02/16/2026 

Texas Diabetes & Endocrinology, PA Notice of Privacy Practices 

This Notice of Privacy Practices applies to the following organization: Texas Diabetes & Endocrinology, PA 

6500 N Mopac, Bldg 3, Suite 200, Austin, Texas 78731 

110 Deer Ridge Drive, Round Rock, Texas 78681 

5000 Davis Lane, Suite 200, Austin, Texas 78749 

www.texasdiabetes.com 

For questions about this Notice or to file a complaint, contact: 

Privacy Officer 
(512) 458-8400 
compliance@texasdiabetes.com

NOTICE INFORMING INDIVIDUALS ABOUT NONDISCRIMINATION AND ACCESSIBILITY REQUIREMENTS

Texas Diabetes & Endocrinology, PA (TD&E) complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope
of sex discrimination described at 45 CFR § 92.101(a)(2)). TD&E does not exclude people or treat them
less favorably because of race, color, national origin, age, disability, or sex.

TD&E:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need assistance with any of these services or believe that TD&E has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can
file a grievance with: Misha Lambeth, Director of Compliance, 6500 N Mopac, Bldg 3, Suite 200, Austin, Texas 78731, 512-334-3486 (PHONE), 512-458-8593 (FAX), mlambeth@texasdiabetes.com (EMAIL). You can file a grievance in person or by mail, fax, or email.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office
for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Click here to download a PDF version of this policy.