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What to Know About Clinical Research Trials at TD&E

Posted on August 14, 2024

Clinical research trials are conducted every day in every field of medicine in order to discover and advance new and innovative forms of treatment. At Texas Diabetes & Endocrinology (TD&E), our commitment to endocrinology research is unwavering. During a clinical research trial, patients volunteer to test cutting-edge new treatments (or medical devices) while in the development stage […]

Ten Tips for Managing Diabetes at College

Posted on August 6, 2024

Navigating the complexities of college life is a challenge in itself, but for students managing diabetes, the journey comes with an added layer of responsibility. Balancing classes, social activities, and personal care can seem overwhelming, yet it is entirely possible to thrive with the right strategies in place. Here are some tips our endocrinology experts […]

Spotlight on Obesity Clinical Research Trials

Posted on August 1, 2024

Clinical research trials test the effectiveness of a new treatment or therapy on volunteer patients during a development phase before being introduced to the public. Participating in clinical research trials is an integral part of our practice and provides Central Texans an opportunity to receive new and promising treatment and/or cutting edge technology. Research participants do […]

Decreasing Your Risk for Diabetes Complications

Posted on July 17, 2024

The CDC estimates that more than 29 million American adults are currently living with diabetes. Diabetes is a chronic disease that affects how your body makes and processes glucose, or blood sugar. While it is possible to lead a very full and active life with diabetes if your diet and medications/insulin are carefully managed, there is still the […]

Mackenzie Jones

2024-08-01

The WORST doctors office. Do not go here. My partner was seen and given a prescription almost two weeks ago, the doctor has failed to authorize the prescription and when they finally authorize, they do it incorrectly so the pharmacy can’t fill the script. Good luck calling, no one ever answers the phone and they’ve turned off voicemail capabilities. If you need any sort of regular medication do NOT choose this provider your health will suffer.

Joshua Aaron

2024-07-19

I can't review the doctor because their office policies are so terrible that you are told one thing by one person and another thing by someone else. A month ago I called to schedule an appt with Dr Harrison and was told I needed a referral, but a telehealth visit would be no problem, though I would have to wait until late August. OK, no problem. I called my primary care and had to wait a while for a telehealth. Finally got the referral and waited for a call that never came. Every time you call to schedule a new patient appointment it tells you to leave a message but says don't leave multiple message or it'll take longer. Well guess what? No one ever calls back. I finally decided to try the nurse's line after waiting 4 days. They were able to get someone in scheduling on the line. Then I'm told there's no referral in their system. Really? I log on to my primary care's patient portal and sure enough there's the referral, writting 5 days prior just like I said, and a confirmation that it was sent. Now I'm told I'll have to print it to a PDF, fill out their online appointment form and attach it before they can continue scheduling. I do so and we move forward. I explain that I would like a telehealth as my wife has a serious medical condition with surgery scheduled in less than 3 weeks and I can't risk contracting anything by being in office. Plus, there's hardly ever a reason to be in person with an endocronologist, especially when no tests or labs have even been ordered. I am told it doesn't matter what my situation is, their office policy is all new patients have to be in person and if I don't like it, perhaps this isn't the practice for me and I should find someone else. I asked if I could schedule the appointment and speak with Dr. Harrison's nurse to explain what's going on and see if they would be willing to accommodate. Nope. They refused to let me speak with anyone else and refused to even listen or understand the situation. They are more concerned with office policies than patient care. That's not how I want a relationship with a doctor to be, so I will be finding someone else.

Noelle Cuestas Simek

2024-07-10

I was referred here by my IM doctor but getting an appointment was near impossible. All my records and referral were sent over for review. I received a text stating someone would call to make an appointment in 48hrs, it’s now been one week and I haven’t heard back. I’ve called the office but I get put on hold over and over or sent to a new patient line that tells you to not leave a message if you have already requested an appointment. I called and requested to speak to an office manager but I get hung up on. In one day I was hung up on over 3 times. Not sure what the trick is but it’s just not worth it if it’s this hard to get an appointment.

Cynthia Ramsay

2024-06-03

My experience with this provider, especially Dr. Chen, was excellent. It doesn't take her long to explain what needs to happen, what the patient needs to do, in order to take good care of themselves. She isn't pushy, either. She just tells it like it is.

Laura Dutton

2024-05-29

Cire, the scheduler for Dr. Harrison, was very helpful. She went over my insurance and referral in an efficient and professional manner. She also did not make me feel "rushed" which I appreciate.

Jim Houck

2024-05-21

I had an ultrasound of my thyroid which Dr Chin has been following. There was no measurable change. Labs regarding my upcoming back surgery were good. Dr Chin covered all my concerns and questions with easy-to-understand language and I left feeling comfortable and appreciative of her work.

Yvonne Shifrin

2024-05-16

I came in as a new patient and Dr Lindsay Harrison exceeded my expectations. She was very knowledgeable, kind and listened to all my concerns with compassion. She had gone over my medical records and knew exactly what was going on. That doesn’t happen often these days. I now feel like I have a plan for my health care, and I appreciate coming to an office where you’re treated well from beginning to end.

Ashley Martinez

2024-05-10

I have been working with Dr Chen for almost a year and she is simply amazing. She takes time to explain treatment options, the results and the treatment with a big smile on her face. she ask questions with genuine interest. My health and general quality of life has improved immensely thanks to her.

Jessica Clarke

2024-04-29

Don’t bother cause you can’t even get an appointment. In fact you can’t even get ahold of anyone. My doctor referred me to this place and I’ve been trying to set up an appointment for a week now. Every time I call they either don’t answer, it hangs up on me, it says they’re closed for lunch, or just says they’re closed when they are open. So I tried setting up an appointment online. Later that day I get a message saying they won’t schedule my appointment until my doctor sends over a referral. My doctor already DID. I even got a text from this place saying they received my doctors referral and would contact ME to schedule me in. They never did. So now the only option I see is going back to my doctor so we can try to find a place that isn’t allergic to picking up their phones

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