We’re Open – Seeing Current and New Patients – See Below
At Texas Diabetes and Endocrinology, we continue to be committed to the health and well-being of our patients and staff during this unprecedented time. Due to the increase of COVID-19 infection rates in our community, we want to keep you informed of how TD&E is proceeding at this time.
Effective November 30, 2020, we will be temporarily changing how we conduct our visits. To reduce exposure & traffic into our clinics, ONLY the following appointment types will be seen in-person:
- Continuous Glucose Monitoring System (CGMS) Insertions
- CIMT (Carotid Intima-Meda Thickness Test)
- Endocrine Testing (Cortrosyn Stimulation Test, Saline Suppression, Etc.)
- Thyroid Nodule Biopsies
- Thyroid Ultrasounds
- New Patient Consultations
ALL other appointments that are currently scheduled through December 31, 2020 will be converted to a telemedicine visit.
A telemedicine visit with us is easy and convenient. You’ll have a chance to speak with your doctor or advanced practice provider in the comfort and safety of your own home over a secure video chat on your smartphone, tablet, laptop, or computer. You do not need to enroll in any special service or pay anything beyond your normal co-payment, coinsurance, and deductible. Note: Insurance coverage for telemedicine is impacted by federal and state laws as well as insurance company policies. You should check with your insurer regarding how telemedicine is covered under your particular policy.
In line with the CDC’s guidance on social distancing and self-quarantining, we do not want you to leave your house or be in a group setting if it’s not necessary. We do, however, want to get you the care you need, when you need it. Whether Endocrine related or otherwise, we encourage you to not ignore your physical symptoms and health concerns, and to continue to take your medication as prescribed. Our commitment to compassionate, personalized care remains unchanged.
If you have any questions about your appointment or are needing to schedule one, please contact our office at 512-458-8400. Due to an influx of phone calls, you may experience longer hold times. We are encouraging ALL patients to submit any non-emergency medial questions through your MyTDE Patient Portal. If you are needing a prescription refill, please contact your pharmacy directly to submit a refill request. If you do not already have an appointment scheduled, but are needing one, please fill out our online appointment request by visiting our website at www.texasdiabetes.com or emailing us at firstname.lastname@example.org .
PLEASE PAY CLOSE ATTENTION TO YOUR APPOINTMENT REMINDERS – We are asking all patients to register before your scheduled appointment. Please read the instructions thoroughly as you pre-register. You may also check out our COVID-19 Update page here to learn how you can best prepare for your visit.
Call us Monday-Friday: 8:30am-12:30pm, 1:30pm-4:30pm