Helping people gain better

control of their health

Billing & Insurance

You Can Always Contact our Team with Additional Questions

For your convenience, Texas Diabetes & Endocrinology now offers Auto Pay. Retain your credit card on file in a safe encrypted environment. It is a great way to assure your payments are received on time. It’s super easy to sign up and a hassle-free payment option. There are two easy ways to sign up for Auto Pay- at your next appointment through Phreesia, our mobile check-in process OR by speaking to a Billing Specialist.

For further information or questions, select here OR call our billing department at (512)458-8400, select option 6 for our billing office, then option 2 to speak with a Billing Specialist. Texas Diabetes & Endocrinology is also pleased to announce our new online bill payment system.

How to Make Your Payment
Make a payment by phone:

(512) 458-8400, Press 6 for the billing office then option 1.

Mailing your payment to:

Texas Diabetes & Endocrinology
110 Deer Ridge Drive
Round Rock, TX 78681

To speak with a billing specialist

Please call (512) 458-8400, Press 6 for the billing office, then option 2.


Payment is expected at the time of service for:

  • Co-payments, Co-Insurance, or Deductibles that are required by your insurance.
  • 20% co-insurance after Medicare.
  • Entire balance when there is no health insurance.
  • Patient balances after insurance processing is due within 30 days.

Methods of Payment accepted:

Mailing your payment to:

Texas Diabetes & Endocrinology
110 Deer Ridge Drive
Round Rock, TX 78681

Billing & Insurance Get the Facts

How do I know if TD&E accepts my insurance?

We accept most major insurance plans, including Medicare. Please contact your insurance to verify that Texas Diabetes & Endocrinology is a contracted provider.

How do I know what benefits are covered?

We will be happy to provide you with any procedure codes that are to be billed so that you may confirm with your insurance plan that it is covered

How do I know what my co-pay is?

If your copay is not listed on your insurance card, please contact the 1-800 number on the back of your card to check your benefits.

Do I need a referral to visit TD&E?

Some insurance plans do require a referral in order to have your visit covered. Please contact your insurance carrier to confirm if your plan requires you to obtain a referral to see a specialist. To learn more about our referral process, select the following link: Referrals

How do I get paperwork that my employer, workers’ comp or insurance company is asking for filled out?

Please schedule an appointment with your provider to discuss if this is something we will consider filling out.