Trustindex verifies that the original source of the review is Google. There is a lady either at the front desk or scheduling that when you call to reschedule she throws back an attitude and tells you that you are rescheduling too much and that you need to speak to a manager, when she cancelled the appointment completely and said someone would call us back, they never called. And she knows we are battling chronic life threatening health problems and when something else comes up with our team we have no choice but to reschedule. Our team asked about Endocrinology and said what she has done is RUDE! Last time that we did get back to see the doctor she said what happened why did we stop coming, well look at your front desk/scheduling department (whichever answer that phone!) and ask them why they are treating your patients in this matter. So, good luck getting an appointment, even more good luck if you need to reschedule for reasons beyond your control!