You can talk with any of our receptionists in the clinic, reach out through the Contact Us page on www.texasdiabetes.com or send a secure message through the Patient Portal.
That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Yes! Mobile registration is available in 20 different languages, and the PhreesiaPads in the office offer Spanish in addition to English.
No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Texas Diabetes & Endocrinology related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Texas Diabetes & Endocrinology is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
You can use your Health Savings Account or Flexible Spending Accounts! We also accept CareCredit and Credit/Debit cards- Visa, Mastercard, Discover, & AMEX.
Don’t worry! We have a selection for you to choose from too.
No!! There will be a combination of lean proteins & vegetables in addition to the MWN products. As you enter the maintenance phase, you will be able to reintroduce other foods into your diet.
This program is perfect for you! Call or email us today to schedule your FREE consultation!
- You can choose your fat source for the day! (5-10 olives, 2 tsp. oil, or 1 tsp. margarine or butter)
- You’re allowed to drink Coke Zero, Powerade Zero or Zevia!
- Vegetables are 3-4 cups, instead of mandatory 4 cups daily!
- We encourage you to work out, but please reach out to your coach for details. It is proven that losing weight can improve blood sugar, cholesterol levels and reduce blood pressure.
- It’s $60 cheaper per month for food & supplements!
Unlike other weight loss clinics, we offer to medically monitor our clients throughout the program. We pride ourselves in offering knowledgeable coaching, by highly skilled coaches who are very positive and encouraging throughout your weight loss journey. Our coaches focus 100% of their time on our NextStepMD clientele and do not share time working elsewhere in the clinic. Our team is dedicated to helping you accomplish your goals and gain control of your health!
DO NOT use the Patient Portal. Call the office if you need to speak with a staff member immediately. If you are experiencing an emergency, call 911 or go to the nearest emergency room.
Click on the link that says, “Forgot Password” or “Forgot Username” and follow the additional instructions. If you still need help, contact the office to reset your account.
The emails may take a few minutes to deliver. You may also check your junk mail or spam folders to see if the email was routed there by mistake. If necessary, you can call the office to resend the registration e-mail.
You may choose to give family members or healthcare proxies access to your Patient Portal. They will have their own login once you set this up in your Portal.
Yes. Patient portals have privacy and security safeguards in place to protect your health information. Always remember to protect your Username and Password from others and make sure to only log on to the Patient Portal from a personal or secure computer.
Accessing your personal medical records through a Patient Portal can help you to be more actively involved in your own health care. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor and might even save a trip to the doctor’s office.
A Patient Portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records—from anywhere with an Internet connection.
If you do not have health insurance coverage, you are still welcome as a patient of ours. You will be considered “Private Pay” with our practice. Effective July 15, 2020, we now kindly require a credit card to be on file with our office so that your payment can be automatically drafted the day of or after your appointment. If you decline to place a credit card on file, you may pre-pay your visit in full prior to the appointment date. Please call our billing office to receive your estimate for services at (512)458-8400, option 6. For more detailed information click here.
Payment Card Industry (PCI) Security Standards Council offers robust and comprehensive standards to enhance payment card data security and reduce exposure to credit card fraud. PCI Data Security Standard (DSS) provides an actionable framework for developing a robust payment card data security process, including prevention, detection, and appropriate reaction to security incidents.
Phreesia’s secure PCI-DSS compliant system never stores sensitive credit card information in our office system or Phreesia’s, it is stored with the merchant.
We prefer that you enter your credit card information while confirming/pre-registering for your appointment through our secure platform, Phreesia. Please pay close attention to your appointment reminders sent via text & email to complete pre-registration. You can also deliver your credit card information over the phone, by mail, or in person, but the most secure way is online during pre-registration.
Someone from our scheduling department will contact you one week later to schedule any future visit you Provider is requesting.
Your insurance will be billed normally as a routine visit. Copays can be paid during your online pre-registration. Note: Balances must be resolved within 30 days- please contact our billing department at 512-458-8400, option 6 if you have any questions.
There are no time limits to Video Chats. You will not be cut off from communication due to an arbitrary time limit.
Yes, please specify to scheduler that you are wanting the link sent to your email. By default, we are sending the link to your mobile phone # on file. The recipient would click the link in their email, and proceed as normal.
No, both Phone Visits & Updox Video Chat work well with both iPhones and Android phones.