Why is Texas Diabetes & Endocrinology partnering with Phreesia?

Texas Diabetes & Endocrinology is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.

What is Phreesia?

Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.

What are my payment options?

You can use your Health Savings Account or Flexible Spending Accounts! We also accept CareCredit and Credit/Debit cards- Visa, Mastercard, Discover, & AMEX. 

But how is the Muscle Wise Nutrition protocol different from the Ideal Protein protocol?

  • You can choose your fat source for the day! (5-10 olives, 2 tsp. oil, or 1 tsp. margarine or butter)
  • You’re allowed to drink Coke Zero, Powerade Zero or Zevia! 
  • Vegetables are 3-4 cups, instead of mandatory 4 cups daily!
  • We encourage you to work out, but please reach out to your coach for details. It is proven that losing weight can improve blood sugar, cholesterol levels and reduce blood pressure.
  • It’s $60 cheaper per month for food & supplements! 

How is NextStepMD different from other weight loss programs?

Unlike other weight loss clinics, we offer to medically monitor our clients throughout the program. We pride ourselves in offering knowledgeable coaching, by highly skilled coaches who are very positive and encouraging throughout your weight loss journey. Our coaches focus 100% of their time on our NextStepMD clientele and do not share time working elsewhere in the clinic. Our team is dedicated to helping you accomplish your goals and gain control of your health! 

I have an urgent issue or emergency?

DO NOT use the Patient Portal. Call the office if you need to speak with a staff member immediately. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

I forgot my user name or password.

Click on the link that says, “Forgot Password” or “Forgot Username” and follow the additional instructions. If you still need help, contact the office to reset your account.

Can my family access my patient portal?

You may choose to give family members or healthcare proxies access to your Patient Portal. They will have their own login once you set this up in your Portal.

Is my information safe?

Yes. Patient portals have privacy and security safeguards in place to protect your health information. Always remember to protect your Username and Password from others and make sure to only log on to the Patient Portal from a personal or secure computer.

Why should I use a patient portal?

Accessing your personal medical records through a Patient Portal can help you to be more actively involved in your own health care. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor and might even save a trip to the doctor’s office.

What is a patient portal?

A Patient Portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records—from anywhere with an Internet connection.

Can I be seen without health insurance? What if you don’t accept my insurance?

If you do not have health insurance coverage, you are still welcome as a patient of ours. You will be considered “Private Pay” with our practice. Effective July 15, 2020, we now kindly require a credit card to be on file with our office so that your payment can be automatically drafted the day of or after your appointment. If you decline to place a credit card on file, you may pre-pay your visit in full prior to the appointment date. Please call our billing office to receive your estimate for services at (512)458-8400, option 6. For more detailed information click here

What is PCI-DSS compliant?

Payment Card Industry (PCI) Security Standards Council offers robust and comprehensive standards to enhance payment card data security and reduce exposure to credit card fraud. PCI Data Security Standard (DSS) provides an actionable framework for developing a robust payment card data security process, including prevention, detection, and appropriate reaction to security incidents. 

When do I give you my credit card?

We prefer that you enter your credit card information while confirming/pre-registering for your appointment through our secure platform, Phreesia. Please pay close attention to your appointment reminders sent via text & email to complete pre-registration. You can also deliver your credit card information over the phone, by mail, or in person, but the most secure way is online during pre-registration.