Appointments

We see patients by appointment only. All urgent appointments will be scheduled with a provider that has availability to see you. This may be a physician extender. All referrals must be received prior to your appointment.

You may schedule an appointment by calling our main number: 512-458-8400, option 2. Schedulers are available Monday-Friday, 8:30 am – 4:30 pm. Our telephone lines are closed daily from 12:00 – 1:30. Should you require a thyroid ultrasound prior to your appointment, we will try to schedule these on the same day as your office visit so that you do not have to make multiple trips to the office.

Please make sure to bring the following items to every appointment that you schedule:

  • 
Insurance card
  • 
Complete list of all medications you are taking
  • 
Blood sugar log (if you are diabetic)

New Patient Appointments

If you are scheduling a new patient appointment, please be prepared to provide the following information to the scheduler:

  • 
Name of referring physician
  • Name of health insurance carrier
  • Diagnosis
  • Address so that we can mail your confirmation letter

Cancellations

Our office utilizes an automated system to remind you of your appointment three days in advance as a courtesy. This system allows you to confirm or cancel your appointment. If you need to cancel or reschedule your appointment please call at least 24 hours in advance. This allows us to make your appointment time available to other patients who need an earlier appointment. Appointments cancelled with less than 24 hours notice will be charged a late cancellation fee of $50.

No Shows

Our office understands that emergencies arise and appointments cannot always be kept. Your appointment time is reserved with your provider in advance. We do not double book patients so we ask that you give as much notice as possible if you are not going to be able to keep your scheduled appointment. This allows us to fill the appointment with another patient that needs to be seen. No shows will be charged a fee of $50.

What is a Advance Practice Provider?

Advance Practice Provider play a critical role to help assure that patients are provided with the highest quality of care. Your Endocrinologist may work with a Physician Assistant (PA), Nurse Practitioner (NP) or Clinical Nurse Specialist (CNS).

All three disciplines have completed bachelor’s degrees and most have a master’s degree. They are licensed by the State of Texas and can prescribe medication. All have had rigorous clinical training and have taken national board exams to certify them in their areas of expertise and must complete a set curriculum of continuing education each year, just as your physician is required to do to maintain their license.

In addition, all of our physician extenders are required to become Certified Diabetes Educators (C.D.E.). This is done after they have acquired the required number of clinical hours to make them eligible to sit for the exam.

How can the services of a Advance Practice Provider benefit me?

Advance Practice Provider play a critical role to help assure that patients are provided with the highest quality of care. Your Endocrinologist may work with a Physician Assistant (PA), Nurse Practitioner (NP) or Clinical Nurse Specialist (CNS).

All three disciplines have completed bachelor’s degrees and most have a master’s degree. They are licensed by the State of Texas and can prescribe medication. All have had rigorous clinical training and have taken national board exams to certify them in their areas of expertise and must complete a set curriculum of continuing education each year, just as your physician is required to do to maintain their license.

In addition, all of our Advance Practice Provider are required to become Certified Diabetes Educators (C.D.E.). This is done after they have acquired the required number of clinical hours to make them eligible to sit for the exam.