Category: Billing & Insurance

How do I know what my co-pay is?

If your copay is not listed on your insurance card, please contact the 1-800 number on the back of your card to check your benefits.

Do I need a referral to visit TD&E?

Due to the lack of Endocrinologists in the Austin & surrounding areas, we do require a referral from your PCP in order to be seen as a new patient with Texas Diabetes & Endocrinology. Once we receive your referral electronically or via fax, a scheduler will be in contact to schedule your appointment. 

Of note: If your insurance requires a referral to see a specialist, you will need to have your referral processed before seeing a specialist. Please contact your insurance carrier to confirm if your plan requires you to obtain a referral to see a specialist. To learn more about our referral process, select the following link: Referrals

If you are an existing patient & need an extension of time or visits added to the current authorization, please contact your PCP’s office at least one week in advance of when you need the authorization. We cannot guarantee they can backdate the referral.

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