Telemedicine Expectations

Helping people gain better

control of their health

Insulin Pumps & CGM

What You Need to Know About Insulin Pumps & CGM

Insulin Pumps

If you are experiencing problems with your insulin pump or personal CGM, please contact the pump manufacturer at the number located on the back of the insulin pump.  They will be able to address malfunctions, troubleshooting and discuss replacement.  For pump refill supplies, please contact the pharmacy distributor.

Continuous Glucose Monitoring (CGMS)

This is a new and improving technology that allows a person with diabetes to obtain a blood sugar reading every 5 minutes.  It involves a small “filament” being inserted like a needle into the subcutaneous space which is attached to an external tiny recorder or transmitter.

CGMS is available at TD&E in two forms.  One is a continuous glucose monitor, which we set up at the office, which a person wears for 10-14 days and which records the glucoses done every 5 minutes.  The results from this test are downloaded and interpreted by our staff.  The second form is a continuous monitor owned by the patient which is used to obtain “real time” glucose readings.  This technology can be used to detect low and high sugars and help improve diabetes control.

Patient Instructions


Medtronic My Guardian Connect User Guide

Medtronic Tape Tips & Site Management


t:connect Application Quick Start Guide


Omnipod-Glooko Kiosk User Guide

Omnipod-Glooko Mobile App User Guide

DEXCOM INFORMATION (English & Spanish)

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